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Terms and Conditions Terms and Conditions


  • please do not directly make payment fr any order of SIMPLE DIMPLE and NEO GEO products. This is because we do not keep any stock and all orders are pre order basis. What you need to do is make an online order (add to cart, checkout and done!) and we will reply to your order via EMAIL regarding the status or your order.
  • After we reconfirm the status of stock availability with our Supplier, we will notify you via EMAIL.
  • Then you make full payment and we will start processing your order.

    MAKING YOUR ONLINE PURCHASE AT PATCHMAMA.COM

    1. Select the product that YOU WANT TO BUY by Clicking Add To Cart at the right bottom of the product page

    2. Click continue shopping if you want to make another purchase, or Click Checkout if you are finished.You will be directed to a new page, enquiring you to sign in using your account. PLEASE NOTE that to proceed, you need to be a registered member of Patchmama.com. If you have not registered, simply click the New Customer column and start registering your self.Then you will see total amount that you need to pay (total amount will include postage cost. IF YOU HAVE PROBLEM AT THIS STAGE, PLEASE EMAIL ME AT ilfa@patchmama.com or immediate call me at 012-3465538

    3. Make your payment to our MAYBANK or CIMB ACCOUNT as stated during your CHECKOUT process.
    Please make your payment within 2days upon your order confirmation. We will delete any unpaid order if we do not receive any payments after 2days timeframe

    4. Send the payment details to my email account, ilfa@patchmama.com. If you are making payment using Maybank 2u, u can simply put my email address in the email field during the payment process

    5. I will check my email and process your order. Please note that I WILL ONLY SEND YOUR ORDER WHEN FULL PAYMENT IS MADE & CONFIRMED

    6. Depending on your shipping method, you may expect to receive your items in 2-3 working days (via Poslaju), 3~4 working days (via Pos Register) and 5~7 working days (via Pos Domestik).However, I will get back to you should i encounter any problem regarding your orders :-) NO WORRIES okey!

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